Terms of service

Overview

Welcome to Tivaaro. The terms “we”, “us” and “our” refer to Tivaaro, an independent brand offering curated cufflinks and accessories through its website. Tivaaro operates this website to provide customers with a premium and seamless shopping experience.

By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

Section 1 - Access and account:

You must be at least 18 years of age or using the Services under the supervision of a legal guardian.

To use our Services, you may be required to provide personal information such as your email address, billing details, shipping address, and payment information. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account and all activities under it.

Section 2 – Our products:

We strive to present our products as accurately as possible. However, minor variations in color, finish, or detailing may occur due to lighting, screen settings, or craftsmanship.

All product descriptions are subject to change without notice. We reserve the right to discontinue any product or limit quantities at our discretion.

Section 3 - Orders:

Placing an order constitutes an offer to purchase. Tivaaro reserves the right to accept or decline any order at its discretion.

Orders once placed may not be cancelled after processing.

All purchases are subject to our Return & Refund Policy.

Section 4 - Prices and billing:

All prices are listed in Indian Rupees (₹) unless stated otherwise.

Prices, offers, and availability are subject to change without notice. Applicable taxes and shipping charges will be added at checkout.

You agree to provide accurate billing and payment details and authorize us to charge your selected payment method.

Section 5 – Shipping and delivery:

Delivery timelines are indicative and may vary depending on location, courier delays, or unforeseen circumstances.

Tivaaro is not responsible for delays once the order has been handed over to the courier partner.

Section 6 - Intellectual property:

All content on this website, including text, images, designs, logos, and graphics, is the property of Tivaaro and is protected under applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

Section 7 - Optional tools:

We may provide access to third-party tools or services. These are provided “as is” without any warranties, and we are not responsible for their performance or reliability.

Section 8 - Third-party links:

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

Section 9 - Relationship with Shopify:

Our store is powered by Shopify, which enables us to provide our services. However, all transactions are between you and Tivaaro. Shopify is not responsible for any purchases made through our store.

Section 10 - Privacy policy:

All personal information collected is governed by our Privacy Policy. By using our Services, you agree to our data practices.

Section 11 - Feedback:

Any feedback or suggestions submitted may be used by Tivaaro without restriction or compensation.

Section 12 - Errors and Inaccuracies:

We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

Section 13 - Prohibited uses:

You may not use our Services for any unlawful or unauthorized purpose, including misuse of content, fraud, or interference with the website.

Section 14 - Termination:

We reserve the right to suspend or terminate access to our Services at any time for violation of these Terms.

Section 15 - Disclaimer of warranties:

All products and services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service.

Section 16 - Limitation of liability:

Tivaaro shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

Section 17 - Indemnification:

You agree to indemnify and hold Tivaaro harmless from any claims arising from your use of the Services or violation of these Terms.

Section 18 - Severability:

If any provision of these Terms is found to be invalid, the remaining provisions will remain in effect.

Section 19 - Entire agreement:

These Terms constitute the complete agreement between you and Tivaaro regarding the use of our Services.

Section 20 - Assignment:

We may transfer our rights under these Terms without notice. You may not transfer your rights without our consent.

Section 21 - Governing law:

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.

Section 22 - Changes to terms:

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of those changes.

Section 23 - Contact information:

For any queries, contact:
Tivaaro
Email: contact@tivaaro.com
Location: Mumbai, Maharashtra, India